Privacy Policy

1. Introduction

Presidency Airport Hotel is committed to safeguarding the privacy of our guests and visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us through our website, mobile applications, or in-person services.

2. Information We Collect

2.1 Personal Information

When you make a reservation, visit our website, or interact with us, we may collect the following personal information:

• Name
• Contact details (e.g., phone number, email address)
• Mailing address
• Payment information (e.g., credit card number, expiration date)
• Reservation details
• Identification documents (if required)

2.2 Non-Personal Information

We may collect non-personal information about your visit, including:

• Browser type and version
• Operating system
• IP address
• Date and time of visit
• Pages viewed

3. How We Use Your Information

We use the collected information for the following purposes:

• To process and manage your reservations
• To communicate with you regarding your stay or any inquiries
• To handle billing and payment transactions
• To provide customer support
• To improve our services and website functionality
• To send promotional materials and updates (if you have opted in)

4. Sharing Your Information

We may share your personal information with:

• Service Providers: Third parties that perform services on our behalf, such as payment processors and booking platforms.
• Legal Requirements: To comply with legal obligations or respond to lawful requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell or distribute your personal information to external parties for marketing purposes without your consent.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use Secure Socket Layer (SSL) encryption technology to secure sensitive information such as payment details. Despite these measures, no data transmission over the internet can be guaranteed to be completely secure.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files placed on your device to remember your preferences and improve functionality.

Types of Cookies We Use:

• Session Cookies: Temporary cookies that are deleted when you close your browser.
• Persistent Cookies: Cookies that remain on your device for a set period or until you delete them.
• Analytics Cookies: To analyze website usage and improve our services.
• Functionality Cookies: To remember your preferences and provide personalized content.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

7. Online Tracking

We do not respond to “Do Not Track” (DNT) signals at this time. However, you can manage tracking through your browser settings and by using opt-out tools provided by third-party services.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

10. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

11. Your Rights

Under applicable data protection laws, you have the right to:

• Access, correct, or delete your personal information
• Restrict or object to the processing of your data
• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

12. Contact Us

For any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Presidency Airport Hotel
Philips Presidency Apartments and Resorts Pvt Ltd
Building No 6 A –F, Opposite CIAL
Nedumbassery, Kerala, India
[email protected]
04842003066

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

14. Grievance Officer

If you have any grievances regarding our privacy practices, you may contact our Grievance Officer at:

Grievance Officer
Presidency Airport Hotel
Philips Presidency Apartments and Resorts Pvt Ltd
Building No 6 A –F, Opposite CIAL
Nedumbassery, Kerala, India
[email protected]
8891206437